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Onebrief

Customer Success Engineer, Battle Road [Hybrid]

Onebrief
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about 3 hours ago
Remote, WorldwideMid Level / Senior

Base Salary

$135k - $180k/yr

Responsibilities

  • Deploy AtomEngine into live military training environments, including classified systems.
  • Work directly with customers on-site to understand their needs and ensure successful deployments.
  • Configure and extend features and operational scenarios through AtomEngine tooling.
  • Support integration and troubleshoot connectivity issues between AtomEngine and partner systems.
  • Troubleshoot technical issues in real-time during high-visibility exercises.
  • Identify and implement improvements from the enhancement backlog.
  • Explain technical concepts clearly to military stakeholders and internal teams.
  • Translate real-world friction into actionable feedback for Product and Engineering.
  • Improve documentation and repeatability for scalable deployments.
  • Travel at least 50% of the time to customer sites.

Requirements

  • 3+ years of experience in software engineering or a customer-facing engineering role.
  • Proficiency in programming languages such as C++, C#, Python, or similar.
  • Experience troubleshooting software systems and integrations.
  • Strong communication skills to explain technical concepts to diverse audiences.
  • Active Secret or Top Secret security clearance.
  • Prior military experience is preferred.
  • Willingness to travel at least 50% of the time.

Tech Stack

C#C++GDScriptPython

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