15 hours ago
Mumbai, IndiaMid Level
Responsibilities
- Perform end-to-end quality engineering and testing automation for ServiceNow IT Service Management solutions.
- Design, develop, maintain, and continuously improve automated test scripts and frameworks.
- Analyze test results and troubleshoot issues to support high-quality deliverables.
- Collaborate with cross-functional teams to identify automation opportunities and implement testing strategies.
- Participate in team discussions, solve work-related problems, and operate independently as a subject matter expert.
- Share knowledge and provide guidance to junior team members on automation best practices.
Requirements
- At least 3 years of experience in ServiceNow IT Service Management (ITSM).
- Proficiency in ServiceNow ITSM and ServiceNow testing.
- Strong understanding of automation frameworks and testing methodologies.
- Experience designing, developing, and maintaining automated test scripts.
- Ability to analyze test results and troubleshoot quality issues.
- Familiarity with continuous integration and continuous deployment processes.
- Strong problem-solving skills and attention to detail in quality assurance activities.
- 15 years of full-time education is required.
Benefits
- The position is based at the Accenture Bengaluru office.
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.