Forward Deployed Engineer
InformaticaResponsibilities
- Develop and deploy AI agents and agentic experiences that take actions for enterprise organizations.
- Design prompts, reasoning flows, tool calls, and integrations with customer systems using Salesforce’s agentic AI platform and current LLM techniques.
- Own technical components end-to-end, including architecture, implementation, deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs, co-build solutions with customers and partners, and provide technical enablement.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience and at least one production system to discuss.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript, TypeScript, Java, or Apex, with willingness to learn additional languages.
- Hands-on experience with LLMs and prompt engineering, including evaluating why prompts fail and how to improve them.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects while delivering quality code.
- Fluency in German and English.
- Preferred qualifications include Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, cloud data platform experience, and experience in data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The role includes approximately 25% travel to work directly alongside customers.
- The position offers structured mentorship from Senior Forward Deployed Engineers and opportunities to lead increasingly complex deliveries.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com