Lead Site Reliability Engineer - Network
JPMorgan Chase6 hours ago
Responsibilities
- Own the reliability, availability, performance, and recoverability of mission-critical network services.
- Lead major incident response, problem management, root-cause analysis, and durable remediation efforts.
- Conduct resiliency design reviews and provide technical leadership, mentoring, and guidance to other engineers.
- Define service-level indicators, objectives, error budgets, observability practices, and resilience targets with stakeholders.
- Architect automation using Python, Shell, and Ansible to reduce toil and enable guarded self-healing and remediation.
- Provide technical leadership across SD-WAN, SDA, SDN, routing and switching, firewalls, load balancers, proxies, and related network services.
- Drive resilience testing, readiness reviews, FMEA-style risk analysis, change safety, and post-incident learning.
- Lead adoption of AI-assisted reliability workflows while validating outputs and maintaining traceability, auditability, resiliency, and security controls.
Requirements
- Formal training or certification in site reliability engineering concepts and 5+ years of applied experience.
- Proficiency in reliability, scalability, performance, security, enterprise architecture, and toil reduction.
- Fluency in at least one programming language such as Python, Java/Spring Boot, or .NET.
- Experience using enterprise-authorized AI capabilities to improve SRE workflows, with strong validation practices and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations, define usage guardrails, and align outcomes with resiliency and security expectations.
- Knowledge of white-box and black-box monitoring, service-level objective alerting, telemetry collection, continuous integration and delivery practices, and container orchestration.
- Experience troubleshooting common networking technologies and issues.
- Preferred qualifications include large-scale network engineering, major incident and RCA leadership, Python/Shell/Ansible automation, SRE and FMEA expertise, stakeholder management, and independent delivery leadership.
Benefits
- Competitive total rewards package with base salary determined by role, experience, skills, and location; eligible roles may also receive commission or discretionary incentive compensation.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Equal opportunity employer with reasonable accommodations for religious practices, mental health needs, and physical disabilities.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.