4 days ago
Berlin, GermanySenior
Responsibilities
- Visit customer teams to understand workflows and translate broad requests into clearly defined problems.
- Analyze agent conversations, execution traces, logs, and user behavior to identify failure patterns.
- Improve prompts, context, and tool use for AI agents.
- Work with the AI team to convert recurring agent failures into evaluation cases.
- Build product features, customer-data adapters, and integrations across the stack through production.
- Support customer rollouts, observe software usage, and iterate toward customer value.
- Bring recurring customer needs into shared product and platform capabilities.
Requirements
- 2 to 10+ years of relevant experience and a track record of shipping software used by real people.
- Strong full-stack or backend foundations, including production APIs, SQL, and relational databases.
- Production experience with TypeScript or Python.
- Experience with React, Next.js, or another frontend framework is useful.
- Ability to investigate system behavior using logs, traces, or conversation histories and improve software based on direct user observation.
- Experience with enterprise integrations, LLM applications, or technical customer work.
- Procurement knowledge is not required.
Benefits
- Competitive salary and meaningful equity.
- On-site in Berlin, Germany, with travel and customer-site work required.
- Visa sponsorship is not available.
Tech Stack
Categories
Forward Deployed