Head of Solution Engineering

1 year ago

Remote, WorldwideStaff+

Responsibilities

Lead, mentor, and develop a high-performing Solution Engineering team.
Provide technical leadership across pre-sales, solution architecture, and implementation.
Act as a technical consultant throughout the sales cycle and present product capabilities and business value to prospective clients.
Partner with sales, product management, and development teams to design and deliver client solutions.
Oversee solution integration and implementation to ensure smooth and timely deployment.
Account for liquidity flows, execution models, risk parameters, and infrastructure compatibility when developing solutions.
Create and maintain technical documentation, guides, and training materials.
Identify customer needs and recommend improvements based on feedback and market trends.
Define and monitor KPIs for team productivity and customer satisfaction.
Represent the company in technical meetings with external stakeholders.

Extensive technical experience in financial technology, trading platforms, risk management systems, and enterprise SaaS solutions.
Proven experience managing technical teams, preferably in solution engineering, pre-sales engineering, or technical sales within the financial sector.
Deep knowledge of liquidity aggregation, order routing, execution models, the FIX protocol, and trading system APIs.
Expertise in trading technologies and market infrastructure, particularly in FX, CFD, and digital assets.
Familiarity with MetaTrader, cTrader, OneZero, PrimeXM, and proprietary OMS/EMS solutions.
Excellent communication skills and the ability to explain complex technical concepts to business audiences.
A proactive, client-oriented mindset, strong problem-solving skills, and a successful record of working with diverse stakeholders.

11-50 employees