Base Salary
$114k - $180k/yr
Responsibilities
- Partner with direct sales, partners, and account teams on mid-market accounts to track customer profiles, business problems, roadmaps, and solution success.
- Conduct customer discovery, investigate pain points, and map customer needs to Atlassian products, platforms, and solutions.
- Identify cross-product and solution expansion opportunities.
- Act as an Atlassian product expert during the pre-sales process and articulate the value of Atlassian software.
- Lead standard and customized value-based demonstrations for stakeholders at different levels of technical depth.
- Guide customers’ technical needs through the sales process and build buy-in for Atlassian solutions.
- Partner closely with account executives on pipeline, opportunities, feedback, and improvements to the selling cycle.
- Document product feedback and competitive intelligence and share it with product management.
- Continuously develop pre-sales, product, solution, platform, and sales-process knowledge.
Requirements
- At least 3 years of experience interacting with mid-market customers in a pre-sales capacity.
- Excellent communication and presentation skills for multi-level audiences.
- Ability to interpret complex business problems, develop solutions, and collaborate with prospects, partners, and sales teams.
- Comfort operating in both business and technical contexts, including conversations with executives and technical audiences.
- Customer-centric mindset with a proven record of building executive relationships and coordinating internal teams.
- Willingness to learn continuously, give and receive feedback, and adapt in a results-oriented environment.
Benefits
- Flexible distributed-first work arrangement, including office, remote, or hybrid options where Atlassian has a legal entity.
- Virtual interviews and onboarding.
- Health coverage, paid volunteer days, wellness resources, and other benefits.
- May be eligible for bonuses, commissions, and equity.
- Recruitment accommodations or adjustments are available upon request.
Categories
About Atlassian
Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone. From space missions and motor racing to bugs in code and IT requests, no task is too large or too small with the right team, the right tools, and the right practices. Over 300,000 global companies and 80% of the Fortune 500 rely on Atlassian’s software, like Jira, Confluence, Loom, and Trello, to help their teams work better together and deliver quality results on time. With our 300,000+ customers and team of 10,000+ Atlassians, we are building the next generation of team collaboration and productivity software. We believe the power of teams has the potential to change the world — one that is more open, authentic, and inclusive.