27 days ago
Remote, United StatesStaff+
Responsibilities
- Own client deployments end to end, including engagement scoping, integration with PMS, CRS, RMS, and distribution systems, model delivery, and adoption.
- Design and ship agentic workflows that hotel revenue managers will use in commercial decision-making.
- Translate hotel revenue management practice into decision logic and validate agent recommendations against experienced revenue professionals.
- Work on-site and remotely with client product, engineering, and commercial leadership to integrate with hotel systems of record and distribution channels.
- Define deployment methodology and performance measurement standards.
- Represent telos with brand-level revenue and commercial executives.
- Build, mentor, and lead the forward deployed engineering team as the function scales.
Requirements
- Demonstrated hands-on familiarity with production hotel revenue systems, including RMS, PMS, CRS, BI, and rate-shopping tools.
- Deep experience in hotel system engineering or hotel revenue management, combining senior leadership with hands-on execution.
- Practical experience with Oracle Hospitality Integration Platform, OpenTravel Alliance specifications, and Hospitality Technology Next Generation specifications.
- Production experience with SQL, Python, modern machine learning and optimization tooling, and cloud AI services across AWS, Azure, or GCP.
- A track record of shipping AI that fits commercial workflows and earns analyst trust under operational pressure.
- Strong communication skills across revenue teams, engineers, and brand-level executives.
- Preferred experience with agentic AI, RAG, Model Context Protocol, Universal Commerce Protocol, hotel distribution and channel strategy, customer insights, loyalty, segmentation analytics, and a revenue management certification such as CRME.
Benefits
- Remote role for candidates in the US or Canada with hybrid/remote flexibility and occasional on-site client work.
Tech Stack
Categories
Forward Deployed
