3 months ago
Base Salary
$81k - $187k/yr
Responsibilities
- Administer and support Windows Server and Linux systems in production and non-production environments.
- Perform application installation, post-deployment configuration, service validation, and environment-readiness checks.
- Execute structured build, deployment, patching, and maintenance activities using runbooks and change procedures.
- Run, modify, and troubleshoot scripts for configuration, deployment, patching, and validation.
- Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
- Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to resolve problems.
- Apply operating system, middleware, and application patches with pre-maintenance checks, validation, and rollback support.
- Support vulnerability remediation, system hardening, STIG implementation, and compliance-driven configuration activities.
- Troubleshoot DNS, routing, firewalls, load balancers, ports, certificates, and other network connectivity issues.
- Support cloud-hosted infrastructure involving compute, storage, networking, identity, access management, and provisioning.
- Participate in incident response, root-cause analysis, service restoration, scheduled maintenance, after-hours support, and on-call rotation.
- Create technical documentation, runbooks, implementation records, validation results, and escalation notes.
- Identify automation and operational improvement opportunities to reduce recurring incidents.
- Provide health, performance, reliability, and service-change reporting while collaborating with software development and client-facing teams.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- At least three years of experience in site reliability engineering, systems administration, infrastructure operations, DevOps, cloud operations, production support, or a related technical field.
- Hands-on experience administering Windows Server, Linux, or both.
- Experience installing, configuring, validating, and troubleshooting applications in hosted environments.
- Experience performing structured build, deployment, configuration, or maintenance work from technical runbooks.
- Ability to run, modify, or troubleshoot scripts using PowerShell, Bash, Python, Ansible, or Chef.
- Experience applying operating system, middleware, or application patches and performing post-maintenance validation.
- Working knowledge of DNS, routing, firewalls, load balancers, ports, certificates, and cloud-hosted infrastructure.
- Experience with ticketing, incident-management, or change-management systems.
- Strong troubleshooting, documentation, problem-solving, written communication, verbal communication, and cross-functional collaboration skills.
- Preferred experience with Oracle Cloud Infrastructure, Oracle Health Millennium or Cerner, Citrix, federal or regulated environments, legacy systems, infrastructure-as-code, configuration management, monitoring, alerting, centralized logging, observability, incident response, root-cause analysis, Oracle Database, SQL, and CI/CD pipelines.
- Relevant certifications in Oracle Cloud Infrastructure, Windows Server, Linux, networking, cybersecurity, or cloud computing are preferred.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability coverage, life insurance, AD&D, and supplemental life insurance.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Paid vacation, 11 paid holidays, and paid sick leave with 72 hours provided upon hire and annual refreshes subject to the stated cap.
- Paid parental leave and adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning, group legal benefits, and voluntary auto, homeowner, and pet insurance.
- The role is a U.S.-based position with location-specific benefits and generally accepts applications for at least three calendar days or while posted.
- Certain U.S.-based or client-facing roles may require compliance with immunization, occupational health, or drug-testing requirements.
Categories
Site Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.