Google

Senior Customer Engineer, Advanced Technology, Google Cloud

Google
Apply
12 hours ago
Shanghai, ChinaSenior

Responsibilities

  • Combine business strategies with development and prototyping to provide functional, customer-tailored solutions.
  • Advise customers on enterprise AI integration patterns and build technical customer relationships.
  • Demonstrate and prototype Google Cloud integrations in customer and partner environments.
  • Document, prioritize, and drive resolution of customer feature requests and issues with Product and Engineering teams.
  • Drive technical wins for enterprise automation workloads from technical evaluation through customer ramp and adoption.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for Google Cloud solutions.
  • Travel to customer sites, conferences, and related events and act as a public advocate for Google Cloud.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud-native architecture in a customer-facing or support role, including application development and integration.
  • Experience with search systems involving retrieval, ranking, and search quality tuning.
  • Experience presenting to technical stakeholders and executive leaders.
  • Experience coding in Python, JavaScript or TypeScript, Go, or Java for customer demos, prototypes, or integration workshops.
  • Experience architecting solutions that integrate AI models using agents with enterprise data sources through RAG, Text-to-SQL, and semantic search.
  • Preferred experience with functional evaluation metrics for model and agent quality.
  • Preferred experience with iPaaS, API gateways, or enterprise service buses in cloud environments.
  • Preferred experience developing agents with LangGraph, Semantic Kernel, or Google AI Agent Development Kit.
  • Preferred knowledge of distributed tracing, logging, and audit logging for AI applications.
  • Preferred knowledge of application integration governance and security, including OAuth2 flows and short-lived credential management.
  • Preferred understanding of OpenAPI and model context protocol integration patterns for connecting AI agents with business systems and API gateways.

Benefits

  • Travel to customer sites, conferences, and related events is required as needed.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

Contact me