DocuSign

Software Engineer Intern - Observability (Platform)

DocuSign
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11 hours ago

Responsibilities

  • Contribute to observability pipelines that ingest, process, and route production metrics, logs, and traces.
  • Build and enhance backend services using Golang, Java, or Python.
  • Work with Kubernetes services running in Azure and Google Cloud Platform to improve service health visibility and reliability.
  • Develop dashboards, alerts, and SLO/SLA views using Prometheus, Grafana, OpenTelemetry, and ClickHouse.
  • Improve the scalability, performance, and resiliency of streaming pipelines, storage layers, query paths, and other observability components.
  • Plan, implement, test, document, and demonstrate a scoped 12-week internship project with a mentor and engineering teammates.
  • Participate in software design discussions, code reviews, testing, troubleshooting, and technical documentation.

Requirements

  • Currently enrolled in a bachelor’s degree program in Computer Science, Computer Engineering, or a related technical field.
  • Expected graduation between December 2027 and May or June 2028.
  • Experience with at least one general-purpose programming language, such as Golang, Java, or Python.
  • Experience with data structures, algorithms, and software engineering principles.
  • Ability to work from the Seattle, Washington hub in a hybrid arrangement during the internship.
  • Preferred experience or coursework includes distributed systems, backend services, cloud platforms, Kubernetes, or data pipelines.
  • Preferred familiarity with metrics, logs, traces, telemetry standards, Prometheus, Grafana, OpenTelemetry, or ClickHouse.
  • Preferred experience with Azure or GCP and understanding of monitoring, alerting, SLOs, SLAs, performance, and resiliency.
  • Strong collaboration, communication, problem-solving, and learning skills.

Benefits

  • 4.5-month internship with a scoped 12-week project and mentorship.
  • Hybrid work arrangement in Seattle, typically one to two days per week in the office, with office access required.
  • Position is eligible for a base salary of $38-$45 per hour in Washington, Maryland, New Jersey, and New York, including the NYC metro area.
  • This position is not eligible for employment in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Tech Stack

Categories

DocuSign

About DocuSign

5,001-10,000 employees

DocuSign builds e-signature, contract lifecycle management, and agreement workflow software used by businesses to prepare, sign, and manage contracts. It sells cloud-based subscriptions and APIs that integrate with systems like Salesforce, Microsoft, and Google to automate document workflows and compliance. Founded in 2003 and headquartered in San Francisco, DocuSign is a public company on NASDAQ with over 1.5 million customers in more than 180 countries.

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