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Twilio

Principal Presales Engineer - CpaaS

Twilio
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about 23 hours ago
Remote, United KingdomSenior / Staff+
H1B Sponsor

Responsibilities

  • Collaborate with Account Executives and Solutions Engineers through the pre-sales process.
  • Build successful partnerships with Account Executives focusing on business discovery.
  • Participate in qualification, demonstrations, and technical presentations during the sales cycle.
  • Develop expertise on customer needs and Twilio's communications technology.
  • Lead technical discovery sessions to articulate Twilio's solutions.
  • Create and present complex presentations and product demos.
  • Understand customer businesses to identify and solve their challenges.
  • Build trusted advisor relationships and present innovative solutions.
  • Contribute to the Solutions Engineer community by sharing knowledge.

Requirements

  • At least 5 years in a technical pre-sales role in CPaaS or Telecom.
  • Solid understanding of the sales cycle and pre-sales engineering.
  • Experience with voice protocols, SIP implementations, or messaging APIs.
  • Creative problem-solving skills and ability to collaborate.
  • Strong storytelling skills to communicate complex topics effectively.
  • Ability to ask insightful questions to understand customer needs.
  • Knowledge of public cloud platforms and cloud application architectures.
  • Experience writing code in backend or web development.
  • Familiarity with designing and consuming REST APIs.

Benefits

  • Competitive pay and generous time off.
  • Ample parental and wellness leave.
  • Healthcare and retirement savings program.
  • Support for volunteering and donation efforts.

Tech Stack

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