2 days ago
London, United KingdomSenior
Responsibilities
- Serve as a technical subject matter expert on Splunk products and solutions for strategic accounts.
- Design, develop, and implement customized solutions aligned with customer business outcomes.
- Collaborate with sales teams to understand customer requirements, present solutions, and demonstrate measurable value.
- Build relationships with technical champions and provide executive-level engagement and trusted-advisor support.
- Own technical proof activities to advance expansion opportunities and drive product adoption.
- Identify and resolve technical issues to support successful Splunk deployments.
- Conduct customer training sessions and workshops.
- Demonstrate Splunk products through onsite meetings, webinars, conferences, and trade shows.
- Help improve presales practices, methodologies, and processes.
Requirements
- At least 5 years of experience in solutions engineering or a similar role, preferably in data analytics or IT and focused on strategic accounts.
- Proficiency with Splunk products or similar solutions, data analytics, and operational intelligence.
- Strong knowledge of IT infrastructure, cloud technologies, and security protocols.
- Domain knowledge in one or more of security operations, observability, DevOps, IT operations, big data, or log management.
- Excellent verbal and written communication skills, including the ability to explain complex technical concepts to non-technical audiences.
- Strong analytical and problem-solving skills with a proactive approach to customer needs.
- Ability to collaborate with sales, product development, customer support, and other multifunctional teams.
- Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees or relevant certifications are advantageous.
Tech Stack
Splunk
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.