Responsibilities
- Lead projects from concept through design, delivery, operations, rollout, and customer follow-up
- Design, build, and operate distributed database ingestion, storage, and query components
- Shape the product roadmap by joining customer calls and translating pain points into deliverables
- Own service-level objectives and unit-cost targets, reduce toil through automation, and improve on-call operations
- Partner with App Observability, Alloy, Tempo, and other database squads across Grafana
- Support teammates through design discussions, code review, and pairing
- Participate in the EMEA on-call rotation and contribute to incident response and post-incident learning
- Contribute to the Pyroscope open-source community, including reviewing external contributions and helping steer the project
- Develop capabilities including Adaptive Profiles, trace-to-profile correlation, autoscaling, BYOC automation, agent-ready APIs and CLI tooling, and OpenTelemetry-native profiling
Requirements
- Experience with Go or another systems or programming language such as Rust, C, C++, Python, or Java
- Production experience building and operating distributed cloud services and multi-tenant data systems
- Understanding of performance, reliability, and cost trade-offs in production systems
- Comfort speaking with customers, working through ambiguity, and translating problems into deliverables
- Strong software craftsmanship and ability to write clean, robust, performant, maintainable software
- Operational experience including carrying a pager, SRE-style work, or infrastructure as code
- Ability to work effectively in a fully remote, asynchronous environment through writing, reviews, and shipped code
- Bonus: experience with profiling and performance tools such as flamegraphs, pprof, or perf
- Bonus: experience with OpenTelemetry or large-scale observability systems
- Bonus: experience operating multi-tenant SaaS infrastructure at scale on Kubernetes
- Bonus: experience building structured APIs, metadata and discovery endpoints, or deterministic outputs for AI/LLM consumers
- Bonus: open-source contribution or maintainership experience
- Bonus: prior use of Grafana, Prometheus, Pyroscope, or similar systems in production or a homelab
- Bonus: experience working on fully remote, globally distributed teams
Benefits
- 100% remote work, with candidates limited to the UK, Germany, Spain, Sweden, and Ireland
- In-person onboarding
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation
- Restricted Stock Units (RSUs)
- Company-funded usage budget for AI coding assistants
- Career growth pathways and a transparent, collaborative global culture
About Grafana
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions, while getting the visibility they need to run AI systems reliably and at scale. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.