26 days ago
Remote, United KingdomSenior
Responsibilities
- Design and build reliability-focused frameworks, tooling, standards, and platform capabilities.
- Drive proactive reliability initiatives focused on prevention, early detection, and fast recovery.
- Partner with engineering teams to embed reliability into system design, development practices, and deployment workflows.
- Establish observability practices covering metrics, logging, alerting, and dashboards.
- Identify systemic risks and failure patterns and address them through automation and architectural improvements.
- Contribute hands-on to production codebases, internal tools, and platform services.
- Influence technical direction through design reviews, technical proposals, and written communication.
- Improve incident practices, post-incident learning, and continuous improvement processes.
- Mentor engineers and participate in on-call rotations while reducing operational load through engineering.
Requirements
- 6+ years of experience building and operating production-grade software systems in complex environments.
- Strong experience developing backend services in PHP and willingness to learn new languages, frameworks, and codebases.
- Experience building reliable, scalable, and highly available systems with an understanding of performance, resilience, and maintainability tradeoffs.
- Experience designing or contributing to platform-level reliability solutions, observability tooling, alerting strategies, or reliability standards.
- Understanding of distributed system fundamentals, including failure modes, latency, capacity, and graceful degradation.
- Experience with incident response, post-incident reviews, preventative engineering, and operational practice improvement.
- Strong knowledge of relational databases and data access patterns.
- Hands-on experience deploying and operating services in cloud environments such as AWS or equivalent.
- Familiarity with secure and compliance-aware development practices, including PCI, SOC 2, and OWASP.
- Ability to influence technical direction through communication, judgment, and collaboration.
Benefits
- Annual bonus scheme dependent on individual and company performance.
- Annual salary of £50,000 - £60,000.
- 25 days of holiday plus bank holidays and an additional day per year of service up to 30 days.
- Workplace pension scheme.
- Private medical insurance after 30 days of employment.
- 7 hours per day and 35 hours per week.
- Remote-first culture.
- Flexi-time policy and work-life balance support.
- Family-friendly policies, including enhanced maternity and paternity pay and shared parental leave.
- Allocated company training budget.
- Bike2Work Scheme.
- Lifeworks Employee Assistance Programme with wellbeing, family, financial support, counseling, and discounts.
- Mental health first aiders and employee wellbeing support.
- Employee referral scheme and Bonusly colleague reward scheme.
