Customer Engineer, Korean Specialist
Cloudflare2 months ago
Singapore, SingaporeMid Level
Responsibilities
- Partner with Korean Field Customer Engineers and Sales to design bespoke architectures and deliver product demonstrations and proofs of concept.
- Own the technical customer relationship from solutioning and onboarding through adoption, renewal, and expansion.
- Serve as a trusted technical advisor to customer stakeholders throughout the customer lifecycle.
- Use AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring.
- Carry a variable quota tied to regional revenue and drive platform adoption, retention, cross-sell, and up-sell opportunities.
- Translate Cloudflare platform capabilities and usage data into business outcomes and return on investment for C-suite executives.
Requirements
- Native Korean speaker with strong English communication skills for customers in Korea.
- At least 3 years of customer-facing technical pre-sales experience, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
- Demonstrated experience building tools with AI and using automation to solve technical and customer-facing challenges.
- Foundational understanding of web technologies, internet security, and computer networking, with strong technical troubleshooting skills.
- Willingness to work in a revenue-aligned, quota-carrying environment.
- Ability to learn new technologies, navigate ambiguity, diagnose complex issues, and develop sustainable preventative solutions.
- Exceptional presentation and stakeholder management skills, including the ability to connect technical implementation details with C-suite business strategy.
- Hands-on experience with Cloudflare’s developer platform and AI ecosystem, particularly Workers AI and AI Gateway, is strongly preferred.
Benefits
- Position is available in Singapore.
- Applicants who reach the offer stage may be asked to attend an in-person interview at a Cloudflare office or hub.
- Employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
- Cloudflare provides equal employment opportunity and reasonable accommodations for qualified applicants.
Tech Stack
Cloudflare
Categories
Solutions Engineering
About Cloudflare
Cloudflare builds a global network that provides CDN, DDoS mitigation, DNS, Zero Trust security, and developer/edge computing tools for organizations of all sizes. It sells subscriptions to its cloud-based platform and usage-based services that protect and accelerate web sites, APIs, and corporate networks, plus serverless apps via Workers. Founded in 2009 and headquartered in San Francisco, it is a public company traded on the NYSE (ticker: NET).