Customer Engineer, Korean Specialist
CloudflareResponsibilities
- Partner with Korean Field Customer Engineers and Sales to design bespoke architectures and deliver product demonstrations and proofs of concept.
- Own the technical customer relationship from solutioning and onboarding through adoption, renewal, and expansion.
- Serve as a trusted technical advisor to customer stakeholders throughout the customer lifecycle.
- Use AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring.
- Carry a variable quota tied to regional revenue and drive platform adoption, retention, cross-sell, and up-sell opportunities.
- Translate Cloudflare platform capabilities and usage data into business outcomes and return on investment for C-suite executives.
Requirements
- Native Korean speaker with strong English communication skills for customers in Korea.
- At least 3 years of customer-facing technical pre-sales experience, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
- Demonstrated experience building tools with AI and using automation to solve technical and customer-facing challenges.
- Foundational understanding of web technologies, internet security, and computer networking, with strong technical troubleshooting skills.
- Willingness to work in a revenue-aligned, quota-carrying environment.
- Ability to learn new technologies, navigate ambiguity, diagnose complex issues, and develop sustainable preventative solutions.
- Exceptional presentation and stakeholder management skills, including the ability to connect technical implementation details with C-suite business strategy.
- Hands-on experience with Cloudflare’s developer platform and AI ecosystem, particularly Workers AI and AI Gateway, is strongly preferred.
Benefits
- Position is available in Singapore.
- Applicants who reach the offer stage may be asked to attend an in-person interview at a Cloudflare office or hub.
- Employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
- Cloudflare provides equal employment opportunity and reasonable accommodations for qualified applicants.
Tech Stack
Categories
About Cloudflare
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.