Lead Solutions Engineer

Included Health

about 10 hours ago

Remote, United States

Mid Level / Senior

H1B Sponsor

Base Salary

$99k - $167k/yr

Responsibilities

Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
Collaborate with internal Engineering teams on customization requests and technical optimizations.
Serve as a technical liaison between clients and internal stakeholders, ensuring clear communication and execution.
Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions.
Participate in customer calls and technical discussions with clients and their vendors.
Contribute to ongoing process and systems improvements within the Solutions Engineering team.
Share best practices and learnings to support team growth and project success.

4+ years in a Solutions Engineering capacity or similar role involving a blend of technical and programming fundamentals.
Strong technical foundation, including proficiency in SQL.
Excellent problem-solving skills and the ability to explain complex topics to both technical and non-technical audiences.
Experience working cross-functionally with Product, Engineering, and client stakeholders.
Ability to manage multiple projects in a dynamic, fast-paced, and remote work environment.
B.S. in a technical field or equivalent experience.

Remote-first culture.
401(k) savings plan through Fidelity.
Comprehensive medical, vision, and dental coverage through multiple medical plan options.
Generous Paid Time Off (PTO) and Discretionary Time Off (DTO).
12 weeks of 100% Paid Parental leave.
Up to $25,000 Fertility and Family Building Benefit.
24 hours of Paid Volunteer Time Off (VTO) Per Year.

SQL