Smartsheet

Sr. Software Engineer II - AI Engineering (Remote Eligible)

Smartsheet
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2 months ago
Remote, United StatesSenior
H1B sponsor

Base Salary

$175k - $245k/yr

Responsibilities

  • Design and build production-grade LLM-powered agents and workflows, making architecture decisions across system design, data pipelines, and deployment strategies.
  • Develop prompts, context-engineering approaches, RAG pipelines, agent reasoning patterns, and evaluation frameworks for accuracy, hallucination rates, and performance.
  • Implement and manage end-to-end AI systems on AWS, GCP, or Azure, including monitoring, optimization, and incident response.
  • Translate business requirements into technical AI solutions in collaboration with Engineering, Product, and AI Platform teams.
  • Mentor engineers on applied machine learning practices, AI development patterns, and production considerations.
  • Establish standards for AI development, model governance, and responsible AI.
  • Evaluate emerging AI and LLM tools, frameworks, and techniques, and contribute to legacy and greenfield full-stack applications.

Requirements

  • 8+ years of software engineering experience, including at least 2 years working directly with LLMs in production.
  • Hands-on experience with prompt engineering, context engineering, RAG architectures, chunking strategies, embedding models, retrieval evaluation, and failure diagnosis.
  • Experience building or extending LLM evaluation frameworks using scorers and golden datasets.
  • Fluency in agent system design and ability to engage on architectural tradeoffs affecting quality.
  • Strong Python skills and experience in data-heavy environments such as Databricks or Delta tables.
  • Ability to communicate complex quality findings to technical and non-technical stakeholders and exercise strong cross-functional judgment.
  • Legal eligibility to work in the U.S. on an ongoing basis.
  • BS or MS in Computer Science, a related field, or equivalent industry experience.
  • Experience with MLflow or similar experiment-tracking platforms, CI-integrated evaluation pipelines, multi-agent orchestration frameworks, or Applied AI/LLMOps functions is a strong plus.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of employee contributions up to the first 6% of eligible pay.
  • Monthly work and productivity stipend.
  • Flexible Time Away Program, sick time off, 12 paid holidays, and up to 24 weeks of parental leave.
  • Employer-provided life insurance and short- and long-term disability coverage.
  • Personal paid Volunteer Day and professional development opportunities including Udemy courses.
  • Company-funded counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking is available from any registered location in the U.S., depending on the role.

Tech Stack

Categories

Smartsheet

About Smartsheet

1,001-5,000 employees

Smartsheet builds a cloud-based enterprise work management platform for project and portfolio tracking, automation, reporting, and collaboration used by business and IT teams. It sells SaaS subscriptions with premium capabilities and add-ons, and integrates with tools like Microsoft 365, Google Workspace, and Slack. Founded in 2005 and headquartered in Bellevue, Washington, Smartsheet is publicly traded on the NYSE (SMAR) and owns Brandfolder, a digital asset management product.

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