Managed Services Consultant (Remote)
Veeva Systems2 years ago
Budapest, HungaryMid Level
Responsibilities
- Keep the Veeva Vault suite up to date and implement new features.
- Work with customer business and IT staff to understand requirements.
- Design requested solutions and proactively identify additional customer needs.
- Manage communication among implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.
- Guide customers in adopting Vault and industry best practices.
- Drive change management for customers transitioning from on-premises systems to SaaS solutions.
Requirements
- At least four years of experience configuring, supporting, and implementing software solutions.
- Experience in customer-facing roles and managing customer expectations.
- Excellent verbal and written communication skills in English.
- At least a bachelor’s degree or relevant equivalent experience, ideally in STEM or a similar field.
- Proficiency in additional European languages is preferred.
- Candidates must be legally authorized to work in Europe; employment visa sponsorship is not anticipated.
Benefits
- Remote, full-time role with work-from-home or office flexibility.
- Health and wellness programs.
- Candidates must be legally authorized to work in Europe; employment visa sponsorship is not anticipated.
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.