Backbase

Principal System Engineer

Backbase
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6 hours ago
Toronto, CanadaStaff+

Responsibilities

  • Design, build, and maintain highly available infrastructure using self-managed Kubernetes on Azure.
  • Manage distributed architectures, stateful sets, database configurations, circuit breakers, and Istio traffic shifting.
  • Define error budgets, conduct chaos engineering, implement proactive scaling, and lead P0/P1 incident response through root cause analysis and mitigation.
  • Build and manage compliance-aligned CI/CD pipelines using GitHub Actions, ArgoCD, Helm, and Terraform.
  • Enforce quality and security gates with SonarQube and Dependency-Track.
  • Implement RBAC, mTLS, Azure Key Vault secret management, network segmentation, secure SDLC practices, and audit trails.
  • Operate Istio service mesh, DNS, observability, distributed tracing, JVM debugging, and infrastructure troubleshooting tools.
  • Conduct architecture and secure code reviews, establish technical standards, mentor system engineers, and advise technical and business stakeholders.

Requirements

  • Expert-level production experience with self-managed Kubernetes, Azure services, advanced Linux systems administration, and network routing and troubleshooting.
  • Expert configuration and operation of Istio Service Mesh, including traffic management, mTLS, and fault injection.
  • Deep proficiency with DNS management, including A, CNAME, SRV, SPF, and DKIM records.
  • Strong ability to read, modify, and optimize Java and Spring Boot microservices, including JVM memory tuning, heap sizing, and garbage collection analysis in containers.
  • Deep practical knowledge of PKI, certificate lifecycles, revocation, and distributed security enforcement.
  • Expertise with Prometheus, Grafana, OpenTelemetry, Loki/ELK, distributed tracing, JVM heap and thread dumps, kubectl, and Envoy logs.
  • Knowledge of PCI-DSS, GDPR, SOC 2, and ISO 27001 compliance requirements.
  • Professional fluency in written and spoken English and the ability to explain complex technical issues to engineers, auditors, and executives.

Tech Stack

AmbassadorAzureGitHub ActionsGrafanaHelmIstioJavaKubernetesLinuxPrometheusSonarQubeSpring BootTerraform

Categories

DevOpsSite Reliability
Backbase

About Backbase

1,001-5,000 employees

Backbase builds an AI-native digital banking platform for financial institutions to unify customer and employee experiences across digital channels. It licenses its Banking OS and related services to banks for onboarding, lending, and core modernization initiatives. Founded in 2003 and headquartered in Amsterdam, it is privately held and used by more than 120 banks worldwide.

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