1 day ago
Toronto, CanadaStaff+
Responsibilities
- Define the platform vision and roadmap with reliability and developer experience as core priorities.
- Create sequenced plans, clarify trade-offs, and drive platform standards and service readiness practices across engineering.
- Design shared service primitives such as rate limits, fair queues, timeouts, and per-tenant fan-out budgets.
- Set observability standards and define SLOs and error budgets with production-service owners.
- Convert recurring incident causes into automated guardrails and improve incident and retrospective practices.
- Mentor senior engineers, write influential design documentation, and help grow the platform team.
Requirements
- 8+ years building software in production, including significant experience in Platform, SRE, or Infrastructure Engineering.
- Track record of setting technical direction for a platform or infrastructure area and driving impact across multiple teams.
- Deep knowledge of cloud infrastructure, distributed systems, reliability practices, observability, performance tuning, and web-service scaling.
- Deep knowledge of Rails and Sidekiq internals, or equivalent depth in another large web framework and job system.
- Ability to solve infrastructure problems with production-grade software rather than shell scripts alone.
- Strong written communication and ability to create design documents that influence organizational decisions.
- Preferred: experience building or leading an internal developer platform with measurable adoption and outcomes.
- Preferred: experience creating engineering standards and tooling, leading infrastructure migrations or re-architectures, and working with Ruby and Go.
Benefits
- Competitive compensation and early equity in a venture-backed company.
- Medical, dental, and vision coverage.
- Three weeks of vacation, unlimited sick and mental health days, and a company-wide end-of-year shutdown.
- $500 home-office setup stipend.
- Unlimited token usage and access to AI tools.
Tech Stack
Categories
About Rootly
Rootly builds an AI-native incident management platform for SRE and DevOps teams, integrated with Slack and Microsoft Teams to coordinate on-call response, resolution, and retrospectives. It sells B2B SaaS subscriptions used by companies such as NVIDIA, Figma, Canva, and Squarespace. The privately held company is headquartered in Toronto and raised a $15.2M Series A in 2023.