Genpact

Tech Lead - Enterprise Application Salesforce P 4C

Genpact
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27 days ago
Noida, IndiaStaff+

Responsibilities

  • Design, develop, test, and deploy custom Salesforce Field Service Lightning solutions using Lightning Web Components, Apex classes, triggers, workflows, Process Builder flows, and integrations.
  • Configure and customize Field Service Lightning scheduling, dispatching, optimization, mobile workflows, work orders, and offline capabilities.
  • Develop and maintain integrations between Salesforce Field Service Lightning and external systems using REST and SOAP APIs and middleware.
  • Gather requirements from business stakeholders, analyze processes, and translate them into technical specifications.
  • Participate in code reviews, apply coding standards, troubleshoot technical issues, and maintain technical documentation.
  • Provide technical guidance and mentorship to junior developers and participate in Agile/Scrum development processes.

Requirements

  • Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering; the posting also lists B.E., B.Tech, or MCA as minimum qualifications.
  • Relevant Salesforce development experience with a strong focus on Field Service Lightning is required.
  • Extensive experience with Apex, Visualforce, Lightning Web Components, and other Salesforce development tools is required.
  • Deep understanding of Salesforce Field Service Lightning architecture, data model, and functionality is required.
  • Experience with Salesforce Field Service Lightning mobile customization, offline capabilities, REST and SOAP APIs, and external-system integrations is required.
  • Understanding of object-oriented programming, design patterns, Agile/Scrum, problem-solving, analytical skills, communication, and collaboration is required.
  • Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultant are highly desirable.
  • Experience with Sales Cloud, Service Cloud, CI/CD and DevOps practices, Apex Unit Tests, or Jest is preferred.
  • English proficiency at C2 level is required.

Benefits

  • Regular full-time position with a hybrid work arrangement in India and any work shift.
  • Hands-on experience, mentorship, and learning opportunities in a values-driven environment.
  • Opportunity to work on AI-powered transformation and enterprise technology challenges.

Tech Stack

JestSOAP

Categories

Genpact

About Genpact

10,000+ employees

Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.

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