Technical Architect - Japanese Fluency (Mandatory)
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, expectations, and desired business outcomes.
- Translate business requirements into well-architected Salesforce solutions, including opportunities to embed Agentforce capabilities.
- Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments while optimizing performance, resource consumption, and governor limits.
- Lead technical design sessions, document architectures, identify gaps between current and desired states, and review architectural assumptions and edge cases.
- Provide technical oversight and governance for Salesforce projects, including custom development, integrations, data migration, coding standards, code reviews, and release activities.
- Manage technical delivery and debug issues by interpreting system logs and isolating performance bottlenecks.
- Develop evaluation frameworks to measure AI performance and business value for customer use cases.
- Participate in pre-sales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams and engage Japanese-speaking clients and stakeholders.
- Maintain target billable utilization and travel to client sites for projects, estimated at 50–75%.
Requirements
- A degree or equivalent proven experience is required.
- Business-level written and spoken Japanese proficiency is required for client-facing engagements in the Japan market.
- 9–14 years of CRM experience, including a minimum of 6 years on the Salesforce platform.
- Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, plus Agentforce architecture.
- Ability to design scalable, performance-driven systems architectures and evaluate scaling and load limits.
- Understanding of design patterns, large-data-volume limitations, data distribution, data skew risks, data sharing, and visibility considerations.
- Familiarity with SAML, SSO, and OAuth authentication patterns and secure configuration.
- Experience with data integration tools and integrating Salesforce with business systems such as ETL, CPQ, marketing automation, and reporting systems.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities including TLS and SSL.
- Practical fluency with AI coding assistants and modern development ecosystems such as GitHub Copilot, Cursor, and Claude.
- Expert experience defining system architecture landscapes, identifying gaps, and delivering comprehensive solutions.
- Strong background designing and developing large web-based systems or experience across a complete software product lifecycle.
- Active Salesforce certifications or the ability to achieve relevant certifications after hire.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role requires travel to client sites estimated at 50–75%.
- The position may include billable client delivery and occasional pre-sales activities.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com