High-End MS Workflow Test and Support Engineer
Agilent Technologies2 hours ago
Shanghai, ChinaSenior
Responsibilities
- Define validation strategy, test scope, risk-based coverage, and release readiness criteria for MassHunter-based automation and software solutions.
- Validate end-to-end analytical and mass spectrometry workflows across acquisition, analysis, review, QC logic, reporting, data integration, and automation scenarios.
- Create and maintain test plans, test cases, traceability matrices, validation evidence, summary reports, and release documentation.
- Lead defect triage, root-cause analysis, retesting, closure, quality metric tracking, and release risk communication.
- Provide technical enablement and troubleshooting guidance to engineers and automation integrators.
- Support automation integration by clarifying workflow requirements, validating data flow, identifying risks, and guiding deployment readiness.
- Translate validation findings, field feedback, and integration issues into product, workflow, and deployment recommendations.
Requirements
- Bachelor’s degree or above in chemistry, life science, analytical science, software engineering, or a related technical discipline.
- Minimum of 8+ years of relevant industry experience in software testing, validation, quality engineering, or scientific workflow verification for analytical instrumentation software.
- Hands-on experience with advanced analytical or mass spectrometry workflows, including GC/MS, LC/MS, triple quadrupole, QTOF, MassHunter, or comparable scientific software platforms.
- Understanding of test strategy, risk-based planning, defect lifecycle, validation evidence, traceability, release readiness, and PLC-driven quality processes.
- Experience with test management, defect tracking, and quality documentation tools such as Jira, SparkFlow, or equivalent systems.
- Ability to translate scientific workflow requirements into test scenarios, edge cases, representative data sets, acceptance criteria, and objective validation evidence.
- Ability to provide technical guidance on workflow troubleshooting, configuration validation, issue isolation, and solution recommendations.
- Excellent collaboration, communication, technical documentation, and fluent English communication skills.
- Preferred experience with MassHunter modules, automation-enabled mass spectrometry deployments, product or application support engineering, automation integration support, technical enablement, GxP, CSV, audit trails, data integrity, design traceability, or compliance validation.
Benefits
- Full-time weekly schedule with a day shift and occasional travel.
- No end date is specified for the role.
- Pay and benefit information varies by country and location; specific pay range information is available from a recruiter during the hiring process.
- Agilent Technologies is an equal opportunity employer.
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