1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Apply SRE practices including SLI/SLO/SLA measurement, toil elimination, and reliability modeling.
- Enable development teams to adopt reliability design patterns, operational best practices, and effective ways of working.
- Develop and architect infrastructure and operational solutions for new products and features.
- Support go/no-go planning, verification and validation, and reviews of new and existing products and services.
- Analyze production data and test network and system integrity to ensure applications and services operate optimally.
- Troubleshoot and resolve business-impacting issues with development teams.
- Lead escalations, incident response, root-cause analysis, and blameless postmortems.
- Participate in an on-call rotation.
- Write runbooks and automate recurring fixes to reduce operational toil.
Requirements
- At least 7 years of professional experience with cloud, web, or CDN-scale infrastructure.
- Expert production Linux troubleshooting skills, including diagnosing CPU, memory, I/O, and network bottlenecks with tools such as top, htop, vmstat, iostat, sar, pidstat, ss, lsof, dmesg, and journald/systemd.
- Strong networking fundamentals and practical debugging experience with TCP/UDP, routing, curl, dig, mtr/traceroute, nc, and tcpdump.
- Knowledge of DNS resolution, authoritative DNS, TTL and caching, SERVFAIL/NXDOMAIN behavior, HTTP 502/503/504 errors, and load-balancer or proxy failure modes.
- Proficiency with TLS/SSL certificate chains, expiry, SNI mismatches, handshake failures, and openssl s_client.
- Expert knowledge of Linux systems, network programming, TCP, UDP, DNS, TLS/SSL, and HTTP.
- Experience with BGP and Anycast routing is preferred.
- Experience with Ansible or SaltStack, GitLab, Jenkins, Git, Prometheus, and Grafana.
- Experience with NoSQL or relational databases, Redis, Elasticsearch, and Kafka.
- Experience with Docker, Kubernetes, large-scale distributed systems, software development, troubleshooting, monitoring, telemetry, data pipelines, and visualization.
- Knowledge of software engineering best practices, software development life cycle practices, and Agile development methodologies.
- Strong teamwork, accountability, organization, multitasking ability, and self-starter attitude.
Benefits
- Supportive workplace focused on respect, trust, collaboration, and passion.
- Location: Bangalore - Indraprastha, India.
- Participation in an on-call rotation.
Tech Stack
Categories
Site Reliability
About Thales
Thales designs and sells defense, aerospace, space, and digital identity/cybersecurity systems to governments, armed forces, infrastructure operators, and enterprises. Its portfolio spans avionics, radars and sensors, satellites, air traffic management, secure communications, and cybersecurity and identity solutions (bolstered by the 2019 Gemalto acquisition). Headquartered in Meudon, France, Thales is publicly traded on Euronext Paris (HO) and reported €20.6 billion in sales in 2024.