American Express

AI Engineer II

American Express
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12 hours ago
Gurgaon, IndiaMid Level / Senior

Responsibilities

  • Develop AI-powered solutions using GenAI capabilities such as prompts, AI agents, copilots, and RAG pipelines.
  • Automate workflows using Python, SQL, GenAI, and workflow automation tools.
  • Write maintainable production code and participate in code reviews and testing.
  • Test and evaluate AI outputs for accuracy, relevance, and reliability.
  • Design AI solution components and feature-level pipelines such as document-question-answering RAG systems.
  • Deploy and maintain AI solutions in production while following responsible AI, data privacy, security, and governance standards.
  • Collaborate with cross-functional teams and stay current with emerging AI technologies.

Requirements

  • Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience.
  • 2–5 years of software engineering or applied AI/ML experience, including hands-on work building and shipping GenAI or AI-powered solutions.
  • Strong Python programming, data structures, algorithms, and clean-code skills.
  • Working knowledge of ML and GenAI fundamentals, including Transformers, LLMs, embeddings, prompt engineering, RAG, and precision/recall metrics.
  • Strong SQL skills and experience working with APIs and integrating third-party services.
  • Hands-on experience with GenAI platforms such as Azure OpenAI, OpenAI/ChatGPT, Microsoft Copilot, Gemini, or Claude.
  • Familiarity with Azure, AWS, or GCP and containerization using Docker or Kubernetes.
  • Experience with vector databases such as FAISS, Pinecone, or pgvector.
  • Experience with agentic frameworks and orchestration tools such as LangChain, LangGraph, Semantic Kernel, or AutoGen.
  • Exposure to MLOps/LLMOps practices, including CI/CD, monitoring, and AI evaluation frameworks.
  • Experience with Power BI or Tableau, awareness of quantization concepts such as INT8/FP8, and knowledge of another object-oriented language such as Java, C++, or Go.
  • Experience building AI solutions in a regulated industry is advantageous.

Benefits

  • Competitive base salaries and bonus incentives.
  • Financial-well-being and retirement support.
  • Medical, dental, vision, life insurance, and disability benefits, depending on location.
  • Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
  • Paid parental leave, depending on location.
  • Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.
American Express

About American Express

10,000+ employees

American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.

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