Google

AI Outcome Customer Engineer

Google
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15 hours ago
Singapore, SingaporeSenior

Responsibilities

  • Partner with account teams and Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate Forward Deployed Engineering engagement requests.
  • Lead technical architecture for enterprise AI solutions, integrating models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
  • Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds to remove delivery roadblocks.
  • Serve as the liaison to product and engineering teams by troubleshooting systemic deployment blockers and translating field feedback into feature requests.
  • Own implementation strategy and technical delivery alongside customer-facing teams.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • Five years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience reading or debugging code in Java, Python, JavaScript, or another general-purpose language.
  • Experience with enterprise integrations, cloud infrastructure, or AI/ML model deployments.
  • Preferred experience solving ambiguous technical problems, diagnosing bugs, developing architectural solutions, coordinating technical resources, and influencing technical or executive stakeholders.
  • Excellent executive communication skills and the ability to translate technical integration issues into business impact.

Tech Stack

Categories

Forward Deployed
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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