Google

Outcome Customer Engineer, AI, Google Cloud

Google
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15 hours ago
Singapore, SingaporeSenior

Responsibilities

  • Partner with account teams and Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate FDE engagement requests.
  • Lead technical design for enterprise AI solutions integrating models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
  • Diagnose complex customer implementation issues at the code level, identify product bugs, and test workarounds.
  • Liaise with Product and Engineering teams to troubleshoot deployment blockers and turn field feedback into feature requests.
  • Own implementation strategy and the technical reality of delivery alongside customer-facing teams.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • Seven years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with Product or Engineering organizations.
  • Experience reading or debugging code in Java, Python, JavaScript, or another general-purpose coding language.
  • Experience with orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
  • Experience with enterprise integrations, cloud infrastructure, or AI/ML model deployments.
  • Preferred experience solving ambiguous technical problems, orchestrating technical resources, influencing technical or executive stakeholders, and communicating complex integration issues as business impact.

Tech Stack

Categories

Forward Deployed
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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