2 days ago
Responsibilities
- Ramp on Vapi’s architecture and build voice agents end-to-end.
- Lead technical discovery and scope integrations with telephony, CRM, and backend systems.
- Prototype voice agent solutions alongside Account Executives.
- Own the technical side of strategic enterprise sales cycles and pilots from first demo through security review and production handoff.
- Build reusable demos, reference architectures, and documentation.
- Bring customer feedback to Product and Engineering to influence the roadmap.
Requirements
- Have 3+ years of experience in solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role.
- Have experience at a high-growth company between Series B and Series F.
- Explain complex systems effectively to engineers and executives.
- Be comfortable with REST APIs, webhooks, and scripting in Python or JavaScript.
- Be able to build working prototypes quickly and remain resourceful during live demos or pilots.
- Experience with telephony, contact center platforms, or LLM-based applications is a strong plus.
- Having built a startup is a bonus.
Benefits
- Competitive salary and equity ownership.
- Medical, dental, and vision coverage.
- Quarterly company off-sites and team activities.
- Flexible time off.
- Catered meals, transportation, gym access, and a $10,000 annual learning and development budget.
Tech Stack
Categories
Solutions Engineering
About Vapi
Vapi builds a platform and APIs for creating and running AI voice agents for phone calls, used by enterprises and developers. It provides cloud infrastructure to handle real-time conversations with telephony and CRM integrations, monetized as a usage-based SaaS. Founded in 2023 and headquartered in San Francisco, it has powered over 1 billion calls for companies such as Amazon Ring, Intuit, ServiceTitan, and New York Life.