Enterprise Solutions Engineer
CodeRabbit1 year ago
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
- Translate business objectives into technical requirements and solution designs.
- Lead customer demonstrations and Proofs of Value showcasing the CodeRabbit platform.
- Assist with responses to security questionnaires.
- Provide feedback and collaborate with Product and Engineering to address customer issues and improve the product experience.
- Monitor trends and emerging technologies in AI-powered development tools and platforms.
- Improve internal tools and document playbooks, guides, and best practices.
- Support the transition from pre-sales to post-sales for smooth customer onboarding.
Requirements
- At least five years of experience in a customer-facing technical role, including two or more years in a dynamic, fast-paced startup-like environment.
- Experience working with diverse stakeholders, including technical teams and business leaders.
- Strong experience with software development tools and platforms.
- Comfort working with the command line.
- Knowledge of AWS, GCP, or Azure cloud platforms.
- Strong organizational, communication, and interpersonal skills.
- Ability to manage multiple customer needs simultaneously and demonstrate ownership, self-motivation, learning agility, and problem-solving.
- Willingness to mentor peers and contribute through trainings and shadowing.
- Experience with Kubernetes, Terraform, or GitHub Actions is a bonus.
Benefits
- Work on cutting-edge technology with real-world impact
- Collaborative and innovative environment
- Competitive salary, equity, and benefits
- Professional development opportunities
Tech Stack
Categories
Solutions Engineering
About CodeRabbit
CodeRabbit builds an AI-powered code review platform for software development teams, integrating with Git hosts, IDEs, and CI to review pull requests and commits, surface issues, and suggest fixes. Founded in 2023 and based in San Francisco, the privately held company is SOC 2 Type 2 and GDPR compliant and lists customers such as The Economist and Life360.