Partner Technical Architect - Agentforce
Salesforce3 days ago
Dublin, IrelandSenior
Responsibilities
- Prototype quickly to validate ideas, identify platform gaps, and reduce implementation risks.
- Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can extend and deploy.
- Turn field lessons into reusable code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
- Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
- Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and technical walkthroughs.
- Translate recurring field blockers into product and engineering feedback.
- Connect technical architecture decisions to delivery quality, customer outcomes, and consumption economics.
Requirements
- Demonstrated experience shipping or seriously prototyping software, agents, automations, internal tools, or technical demos.
- Ability to show work through repositories, demo applications, notebooks, architecture documentation, evaluation harnesses, demo orgs, open-source contributions, or equivalent artifacts.
- Experience building with LLMs, agents, retrieval-augmented generation, tool use, workflow orchestration, or automation systems.
- Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
- Ability to debug agent behavior involving traces, logs, failure modes, tool calls, context, data, latency, and user experience.
- Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
- Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
- Clear communication skills with engineers, architects, product teams, partner leaders, and executive stakeholders.
- Strong product sense and ability to distinguish platform gaps, configuration issues, partner delivery issues, and reusable patterns.
- Comfort operating in regulated or complex enterprise environments involving governance, trust, and delivery risk.
- Preferred experience with Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture.
- Salesforce certifications, system-integrator or partner delivery experience, published technical work, technical review frameworks, maturity models, production-readiness scorecards, consumption economics, agent cost modeling, TCO, or outcome-based delivery experience are preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Reasonable accommodations are available during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.