Cognizant

.NET Production Support Engineer

Cognizant
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20 days ago
Phoenix, AZ, USASenior

Base Salary

$50k - $70k/yr

Responsibilities

  • Monitor and support production applications, APIs, worker services, background jobs, messaging topics, subscriptions, and dead-letter queues.
  • Implement .NET application enhancements, resolve defects, and manage version upgrades.
  • Manage and monitor Google Cloud Platform workloads and investigate traffic anomalies.
  • Handle incident and change management through ITSM tools and resolve tickets promptly.
  • Troubleshoot email delivery, database synchronization, service integration, and data consistency issues.
  • Coordinate with database teams on SQL scripts, record reconciliation, and synchronization checks.
  • Collaborate with application, product, QA, and deployment teams on releases and testing.
  • Create and maintain documentation for automation tools, operational processes, fixes, and support procedures.

Requirements

  • Strong experience with C#, .NET Framework, .NET Core, Web APIs, Entity Framework, and MVC.
  • Experience with cloud operations, preferably Google Cloud Platform; experience with other cloud platforms may be considered.
  • Experience with messaging technologies including Pub/Sub, RabbitMQ, Service Bus, and ReBus.
  • Experience with SQL; familiarity with NoSQL databases such as MongoDB.
  • Experience with Docker is a plus.
  • Experience using Postman, GitHub, ServiceNow, and Visual Studio or VS Code.
  • Strong problem-solving, debugging, communication, collaboration, and attention-to-detail skills.

Benefits

  • Medical, dental, vision, and life insurance.
  • Paid holidays and paid time off.
  • 401(k) plan and company contributions.
  • Long-term and short-term disability coverage.
  • Paid parental leave.
  • Employee Stock Purchase Plan.
  • Some roles may require in-person interviews at Cognizant offices or client locations.
  • Applicants must be authorized to work in the United States without current or future employer sponsorship.

Tech Stack

C#DockerGoogle Cloud PlatformMongoDBPostmanRabbitMQSQL

Categories

Cognizant

About Cognizant

10,000+ employees

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise — embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai | Follow us @cognizant

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