3 months ago
Hyderābād, IndiaMid Level
Responsibilities
- Assist clients with solving problems and maximizing the value of Redline products and services.
- Respond to production issues and provide workarounds when possible.
- Replicate customer issues and verify fixes for patches and releases.
- Manage production environments through upgrades, routine changes, proactive monitoring, and application performance tuning.
- Assess the impact of exchange-driven initiatives and participate in relevant weekend testing.
- Collaborate with development engineers, server teams, and network teams on troubleshooting and change management.
- Implement automation and scripting and continuously improve monitoring, inventory, and runbook tools.
Requirements
- Bachelor’s degree or higher in Engineering, Computer Science, Electrical Engineering, Mathematics, or Management Information Systems, or relevant work experience.
- Experience with financial-services front-office systems, market data tickerplants, order execution technology, and the global exchange technology landscape.
- Strong understanding of Linux and Linux performance tuning.
- Experience with Intel-based computer architecture and IT systems networking.
- Programming and scripting experience; Python, C/C++, or Java knowledge is a plus.
- Strong customer service, communication, teamwork, adaptability, and task- and results-oriented skills.
Benefits
- Hybrid work arrangement with weekly office time and flexibility to work from home.
- Occasional travel may be required but is not expected to be regular or frequent.
- Follow-the-sun operations with an eight-hour shift scheduled between 8 a.m. and 7 p.m., Monday through Friday.
- Early or late shifts, bank holidays, and infrequent weekend testing may be required with adjusted scheduling.
About Pico
Pico provides managed low-latency infrastructure, global connectivity, market data, analytics, and trading execution software for banks, exchanges, asset managers, hedge funds, and fintechs. Founded in 2009 and headquartered in New York, the privately held company operates a global platform (PicoNet) spanning 55+ data centers and 19 offices. Clients use its subscription and managed services to access markets, monitor performance, and run latency-sensitive trading systems.