5 months ago
Base Salary
$230k - $390k/yr
Responsibilities
- Build reporting and experimentation systems for analyzing and visualizing millions of agent-performance data points
- Enable agent developers to run A/B tests and make data-driven decisions about agent behavior
- Build Explorer, an AI-powered conversational-data exploration and clustering tool
- Develop proactive monitoring systems to detect agent defects and new patterns
Requirements
- At least 4 years of hands-on experience building production products and systems
- Experience building and shipping full-stack solutions
- Degree in Computer Science or a related field, or equivalent professional experience
- Passion for frontier AI products and motivation to drive outcomes in a high-autonomy environment
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Primarily in-person work, with offices in San Francisco and other global locations
Tech Stack
Categories
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.