Responsibilities
- Build new products end to end with React/TypeScript front ends, Python services, and LLM and voice pipelines.
- Turn product theses into working prototypes quickly and collaborate with the PM to decide which ideas merit further investment.
- Develop trustworthy and compliant AI features using prompting, retrieval, and evaluation approaches suitable for clinical use.
- Ship weekly, demonstrate releases, and use real usage data to guide product decisions.
- Work with clinicians to understand workflows and blockers and collaborate with commercial teams on business cases.
- Instrument products for usage, latency, and failure modes and build the data pipes needed for scale-or-kill decisions.
- Own products from proof of concept through production and maintain or hand off successful codebases effectively.
Requirements
- At least 3 years of experience shipping production software.
- Full-stack fluency with Python on the backend and React/TypeScript on the frontend, including ownership from schema to UI.
- Working fluency with LLM systems, including prompting, retrieval, embeddings, evaluation, and designing around probabilistic behavior.
- Experience building with AI tools such as Cursor or Claude Code and examples of what you have created with them.
- Cloud fluency with AWS or GCP, including independently standing up infrastructure and CI/CD and delivering code without a platform team.
- A testing-in-production mindset focused on observability and feedback loops.
- Strong product judgment, user focus, willingness to challenge incorrect requirements, and a bias toward shipping.
- Healthcare experience is not required, but genuine interest in improving healthcare is important.
Benefits
- Equity from day one.
- Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching, and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
- Global parental leave of 26 weeks for primary carers and 18 weeks for secondary carers, subject to eligibility.
- Fertility support through a £7,000 one-off payment, subject to eligibility.
- £700 per year for learning and development expenses.
- A £500 one-off home office setup budget.
- Recharge days after major milestones and busy periods.
- The ability to work from anywhere for up to 4 weeks per year.
- 10 days of clinical leave per year for eligible clinical roles.
- Hybrid work with 3 days in the office.
Categories
About Heidi
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com