20 hours ago
Tokyo, JapanStaff+
Responsibilities
- Conduct business discovery workshops and translate strategic customer objectives into Celonis use cases, solution designs, data requirements, and success criteria.
- Configure Celonis data models, process analyses, KPIs, dashboards, automations, operational solutions, and AI-powered insights.
- Direct Apollo and other AI deployment agents, write precise specifications, and validate their outputs for accuracy, business relevance, maintainability, and scalability.
- Identify process inefficiencies and root causes, lead value-creation workshops, and quantify customer business impact.
- Present business cases and value-realization plans to VP- and C-suite-level stakeholders.
- Manage delivery outcomes against timelines, scope, and customer expectations, including rollout, training, adoption, documentation, and handover.
- Develop process-domain or industry expertise, standardize reusable use cases and delivery assets, and collaborate with Product and Business Apps teams.
- Support pre-sales through requirements workshops, scoping, effort estimation, project offers, and statements of work.
- Contribute to hiring, candidate assessment, internal enablement, knowledge management, and internal or external presentations.
Requirements
- 12+ years of experience in management or IT consulting, data or solution consulting, or process-improvement consulting within software vendors, consulting firms, or system integrators.
- Ability to build and configure Celonis solutions involving data modeling, process analysis, KPI definition, and automation.
- Proficiency in PQL, SQL, and Python.
- Experience with AI-assisted development tools such as Claude Code, Codex, or Cursor, including specifying, evaluating, and iterating on AI-generated outputs.
- Prompt-engineering or context-engineering experience is a strong plus.
- Deep expertise in enterprise business processes and financial metrics, with SAP or Oracle and relevant process-area knowledge as strong pluses.
- Strong customer consulting, workshop facilitation, stakeholder-management, analytical, problem-solving, and business-impact-quantification skills.
- Bachelor’s or Master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
- Fluency in Japanese and business-level English.
- Willingness to travel to customer locations up to 50%.
Benefits
- Restricted Stock Units and merit-based refresh grants for full-time employees.
- 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
- Unlimited PTO where applicable and generous PTO globally.
- Flexible hybrid work model balancing remote work and office collaboration.
- Learning through the 70-20-10 framework, mentorship programs, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental-health counseling, and Wellness Weeks.
- Paid Impact Days for community and environmental volunteering.
- Inclusion Think Tank and annual Inclusion Days.
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.