2 months ago
Pune, IndiaStaff+
Responsibilities
- Drive the strategy and implementation of Site Reliability Engineering principles across critical, large-scale applications and services.
- Foster transparency, innovation, accountability, and continuous improvement while communicating SRE initiative progress and impact to stakeholders.
- Ensure applications meet operational resilience requirements and defined impact tolerances.
- Oversee production swing tests, data recovery tests, disaster recovery planning, resiliency testing, and chaos engineering practices.
- Develop automation such as One Touch Recovery solutions to reduce recovery time.
- Partner with development teams to apply cloud-native services and resiliency patterns for reliable, scalable, fault-tolerant applications.
- Develop and scale observability solutions for metrics, logging, and tracing, and help teams instrument applications to monitor system health and performance.
- Analyze complex application, database, network, and operating-system issues in large-scale customer-facing systems.
- Present technical strategy to senior and executive-level audiences and collaborate across business and technical teams.
Requirements
- 13 or more years of deep understanding of SRE concepts, including SLOs, SLIs, error budgets, and toil reduction.
- Significant professional experience in production management, software development, or an equivalent field with a strong focus on Site Reliability Engineering.
- Demonstrated experience with disaster recovery planning, resiliency testing, and fault-tolerant distributed-system design.
- Proficiency deploying, managing, and troubleshooting applications on OpenShift and Kubernetes.
- Hands-on experience with Prometheus, Grafana, Loki, Mimir, Tempo, or AppDynamics.
- Experience with Infrastructure as Code, configuration management, and automation tools such as Ansible and Terraform.
- Experience creating, modifying, and managing Helm charts for application deployment.
- Expertise analyzing complex application, database, network, and operating-system issues in large-scale customer-facing systems.
- Experience with major public cloud providers such as Google Cloud, AWS, or Azure is desired.
- Experience delivering software and infrastructure using Agile frameworks is desired.
- Experience writing or maintaining code in Java, Python, Go, or similar languages is desired.
- Strong communication, diplomacy, problem-solving, strategic-thinking, and cross-functional collaboration skills.
Categories
Site Reliability
About Citi
Citi is a public financial-services company offering consumer and institutional banking, credit cards, wealth management, treasury and trade solutions, and capital-markets services. It serves individuals, corporations, financial institutions, and governments in more than 160 countries and jurisdictions, earning interest and fee income from lending, payments, trading, and advisory. Founded in 1812 and headquartered in New York, it trades on the NYSE under the ticker C.