GrepJob
Pave

Customer Success Engineer

Pave
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3 months ago
New York, NY, USAMid Level / Senior
H1B Sponsor

Base Salary

$119k - $140k/yr

Responsibilities

  • Drive successful implementation projects for Pave's compensation software.
  • Own end-to-end project management of customer implementations.
  • Become a trusted compensation expert and strategic advisor to customers.
  • Collaborate across Product, Engineering, and Customer Success teams.
  • Build strong relationships with customers through clear communication.
  • Execute on the technical needs of the customer with integrations and configurations.

Requirements

  • 3-10 years of experience in a customer-facing role at a B2B SaaS company.
  • Deep knowledge of JSON, HTML, SQL, and API integrations.
  • Strong project management skills with meticulous execution.
  • Creative problem-solving abilities to address customer needs.
  • Ability to engage with diverse stakeholders effectively.
  • Comfortable working autonomously in a fast-paced environment.
  • Desire to work in a startup and adapt to various responsibilities.

Benefits

  • Comprehensive medical, dental, and vision coverage for you and your family.
  • Flexible PTO and the freedom to work from anywhere for up to a month.
  • Lunch and dinner stipends plus fully stocked kitchens.
  • Quarterly education stipend for personal development.
  • Robust parental leave for significant life events.
  • Commuter stipend to support in-person collaboration.

Tech Stack

HTMLSQL

Categories

AI & MLData Science