2 months ago
Atlanta, GA, USA +2 moreMid Level
Base Salary
$180k - $390k/yr
Responsibilities
- Design and deliver highly performant, reliable, intuitive AI agents running in production.
- Own the Agent Development Life Cycle from initial pilot through deployment and continuous iteration.
- Build, tune, and evolve AI agents and define ADLC best practices.
- Partner directly with large enterprises and startups to understand business challenges and deploy AI agents at scale.
- Surface customer needs, prototype platform tools and features, and collaborate with research, product, and platform teams.
- Develop industry-specific agent frameworks and support new architectures and self-service capabilities.
- Experiment with voice models and integrate them for enterprise customers.
Requirements
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills in fast-changing and ambiguous environments.
- A builder’s mindset, high agency, and ability to ship creative solutions.
- Comfort working directly with customers to understand needs and solve real-world problems.
- Excellent communication across technical and non-technical audiences.
- Genuine interest in financial services and customer experience.
- Insurance technology, financial-institution implementations, institutional experience, or familiarity with financial-services security and compliance requirements is a strong plus.
- Experience building or deploying AI/LLM systems in production is preferred.
- Founder or founding-engineer experience is preferred.
- Familiarity with AI-agent tools, evaluation frameworks, agent tooling, RAG pipelines, and prompt engineering is preferred.
- Prior experience with React, TypeScript, and/or Go is preferred.
- Previous customer-facing roles or leadership of technical projects with external stakeholders is preferred.
Benefits
- Primarily in-person work, based in San Francisco, with offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance, disability benefits, and a country-dependent retirement plan.
- Parental leave and fertility and family-building benefits through Carrot.
- Lunch, snacks, coffee, a discretionary benefit stipend, and free alphorn lessons.
- Full-time employees may participate in equity plans subject to applicable policies.
Tech Stack
Categories
About Sierra
Sierra helps businesses build better, more human customer experiences with AI.