Manager Automation & AI
The Hershey Company2 months ago
Remote, IndiaStaff+
Responsibilities
- Set the AI and automation delivery strategy and roadmap for HR and enterprise use cases.
- Gather requirements and design, build, configure, test, and deploy AI agents, workflows, and automations.
- Implement AI and automation capabilities in SuccessFactors, ServiceNow, Microsoft Copilot agents, and other platforms.
- Partner with HR, IT, Legal, vendors, and HR Operations to address integrations, data usage, security, compliance, and process alignment.
- Support process redesign, change management, training, communications, and user enablement for AI deployments.
- Track milestones, adoption metrics, and operational performance and recommend continuous improvements.
Requirements
- Graduate degree in any field.
- 5–7 years of professional experience, including 2–3 years of experience in AI.
- Hands-on AI agent configuration and automation configuration experience.
- Experience with Copilot and Joule Studio, Claude, SuccessFactors, WalkMe, ServiceNow, and other HCM, AI, and automation tools.
- Experience delivering AI-powered solutions from use-case identification through deployment and adoption.
Benefits
- Remote work arrangement in India.
Categories
About The Hershey Company
The Hershey Company manufactures and markets confectionery and snack foods for consumers, selling through grocery, convenience, mass retail, and e-commerce channels. Its portfolio includes brands such as Hershey’s, Reese’s, KIT KAT, Ice Breakers, SkinnyPop, Dot’s Homestyle Pretzels, and Pirate’s Booty, with distribution in many countries. Founded in 1894 and headquartered in Hershey, Pennsylvania, it is a publicly traded company on the NYSE (HSY).