Ingénieur·e logiciel senior – Plateforme Expérience client (CX)

Hopper

2 months ago

Remote, Canada

Senior / Mid Level

H1B Sponsor

Responsibilities

Design, develop, and enhance backend and full-stack systems for HTS Assist and customer self-service tools.
Develop scalable APIs, microservices, and orchestration logic for complex post-booking journeys.
Collaborate with product, design, AI, and operations teams to deliver features that improve customer experience.
Integrate external systems for internal use cases and partner deployments.
Take ownership of end-to-end features including design, implementation, testing, deployment, monitoring, and iteration.
Contribute to architectural decisions, code reviews, and engineering best practices.
Analyze system performance and user behavior to identify automation and optimization opportunities.

3+ years of software engineering experience, preferably in large-scale distributed systems or customer-oriented applications.
Strong technical expertise in modern frontend and backend development, distributed systems, APIs, and cloud infrastructure.
Experience in designing, developing, and maintaining REST APIs, microservices, or event-driven systems.
Familiarity with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or equivalent).
Ability to decompose complex problems, make pragmatic choices, and deliver iteratively.
Excellent communication skills and ability to collaborate with multidisciplinary teams.

AWSGoogle Cloud PlatformMySQLPostgreSQLReactTypeScript