Lead Engineer, Order Management
Stitch Fix2 hours ago
Base Salary
$112k - $186k/yr
Responsibilities
- Lead complex, multi-sprint order management initiatives from problem framing and technical design through implementation, rollout, and post-launch measurement.
- Design and build reliable stateful services and workflows for checkout, order lifecycle management, fulfillment orchestration, and partner integrations.
- Drive technical decisions by evaluating tradeoffs, reducing technical debt, simplifying systems, and balancing delivery with maintainability.
- Partner with Product, Engineering, Operations, Inventory, Fulfillment, Client Experience, and other teams to define scope, milestones, dependencies, risks, and success criteria.
- Improve engineering and operational excellence through automated testing, observability, safe rollout and rollback strategies, incident leadership, remediation, reviews, and mentorship.
- Use AI-assisted development tools and evaluate new technologies to improve engineering productivity, reliability, and delivery quality.
Requirements
- 5+ years of software engineering experience building and operating complex, business-critical backend, distributed, or workflow systems.
- Fluency in at least one modern programming language such as Go, Ruby, Java, or Python, with the ability to work across languages.
- Strong experience with relational databases such as PostgreSQL or MySQL, including data modeling, transactional semantics, schema evolution, and performance considerations.
- Experience operating services on a major cloud platform such as AWS, GCP, or Azure.
- Demonstrated ability to independently lead complex initiatives from discovery and design through launch and operational follow-through.
- Clear written and verbal communication skills, including translating technical complexity into business outcomes and collaborating across technical and non-technical teams.
- Experience mentoring engineers and raising technical standards across a team or broader organization.
- Commitment to automated testing, continuous delivery, observability, safe releases, reliability, and incident learning.
- Fluency with AI-assisted software development tools such as ChatGPT, GitHub Copilot, or similar technologies.
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
- Preferred experience includes e-commerce, order management, payments, inventory, logistics, fulfillment, high-throughput transactional systems, and third-party integrations involving partial failure, latency, consistency, recovery, and partner constraints.
- Familiarity with Stitch Fix’s ecosystem, including Golang, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, and Datadog, is preferred but not required.
Benefits
- Competitive compensation package with benefits and equity, including eligibility for an annual bonus and restricted stock unit grants.
- Medical, dental, vision, and other benefits are available.
- The role is open to US-based employees and uses geographic compensation areas.
- Opportunities for meaningful career growth in a collaborative, low-ego environment.
Tech Stack
Categories
About Stitch Fix
Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. Stitch Fix is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Through our team of expert stylists and best-in-class AI and recommendation algorithms, we leverage our assortment of exclusive and national brands to meet each client’s individual tastes and needs, making it convenient for our clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.