Pivotal Health

Staff Site Reliability Engineer

Pivotal Health
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16 days ago
Remote, United States or Santa Monica, CA, USAStaff+

Base Salary

$230k - $250k/yr

Responsibilities

  • Define the technical vision and roadmap for reliability, availability, scalability, and operational readiness, including service-level objectives.
  • Design and implement resilient cloud architecture, deployment systems, networking, compute, storage, and shared infrastructure.
  • Build cohesive observability through metrics, logs, traces, dashboards, and alerting.
  • Establish incident management, on-call, postmortem, and disaster recovery practices and lead complex incident response.
  • Create automation and internal tooling for deployment workflows, capacity management, infrastructure provisioning, production diagnostics, and other operational toil.
  • Partner with software, data, and AI engineers to improve system design, production readiness, and failure handling.
  • Support infrastructure security, access controls, audit trails, and compliance requirements for sensitive healthcare and financial data.
  • Provide technical leadership through architecture reviews, mentoring, and guidance on infrastructure and operational engineering practices.

Requirements

  • 8+ years of experience in site reliability engineering, infrastructure engineering, platform engineering, or operating large-scale production systems.
  • Deep knowledge of cloud infrastructure, distributed systems, networking, containers, orchestration, infrastructure as code, and modern deployment practices.
  • Experience designing, building, and operating highly available systems in a fast-growing production environment.
  • Strong understanding of observability, service-level objectives, capacity planning, incident management, disaster recovery, and performance engineering.
  • Hands-on ability to debug complex issues across application, infrastructure, network, and data layers.
  • Experience creating automation and internal tooling that reduces operational toil and improves developer productivity.
  • Ability to influence architecture and engineering practices across teams without formal authority.
  • Strong communication skills and pragmatic judgment when balancing reliability, delivery speed, complexity, and cost.
  • Extra credit for experience with healthcare, financial, or other regulated data; HIPAA, PHI, SOC 2, data privacy, auditability, and security controls; production data-intensive, AI, or machine learning systems; multi-region architecture; high-volume asynchronous workflows; complex distributed processing; or introducing SRE practices at an early-stage or high-growth company.

Benefits

  • Competitive compensation including equity, full health, dental, and vision coverage, a 401(k) retirement savings plan, flexible time off, and company-wide connection and events.
  • Primarily hires around Los Angeles and New York hubs, with remote and hybrid flexibility varying by role and team.
  • Employment requires authorization to work in the United States without current or future employer sponsorship.

Categories

Site Reliability
Pivotal Health

About Pivotal Health

1-10 employees
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