2 days ago
Responsibilities
- Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
- Own technical customer engagements and help close opportunities through technical expertise, competitive knowledge, and credibility.
- Deliver product and technical presentations, demonstrations, hands-on enablement, and technical evaluations.
- Communicate customer and competitive feedback to internal teams, including Product Management and Engineering.
- Create documentation, blog posts, videos, knowledge base articles, and other enablement materials.
Requirements
- 5+ years of technical pre-sales experience, ideally with open-source technologies or in metrics and monitoring.
- Strong written and oral communication skills for collaborating with international teams and worldwide customers.
- Ability to articulate product value propositions and technical advantages clearly.
- Technical mindset with the ability to solve customer challenges and develop creative solutions.
- Strong judgment, collaboration, leadership, initiative, and adaptability in a startup environment.
- Recent coding bootcamp graduates and candidates with post-sales or engineering experience are also encouraged to apply.
Benefits
- 100% remote work with an international team; the role is aligned to the PST or EST US time zones.
- Restricted Stock Units are included for all roles.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Career growth pathways and an innovation-driven, high-trust work culture.
- In-person onboarding is provided.
Tech Stack
Grafana
Categories
Solutions Engineering
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.