Forward Deployed Consultant
monday.com6 hours ago
Denver, CO, USASenior
Base Salary
$123k - $156k/yr
Responsibilities
- Lead AI transformation, software implementation, and managed services engagements for monday.com customers.
- Discover customer business outcomes, design process improvements, and build tailored AI-native solutions using agents, workflows, automations, reporting, and relational data structures.
- Configure lightweight integrations and collaborate with technical resources on data conversions, integrations, and agentic engineering.
- Manage standalone project plans and deliver engagements on time, on budget, and within defined scope.
- Conduct webinars, training sessions, consultations, and product demonstrations for customers.
- Create documentation, walkthroughs, and exit artifacts that enable customers to maintain and extend delivered solutions.
- Advocate for customer needs and contribute field-developed patterns and reusable assets to shared libraries and product planning.
Requirements
- 5+ years of experience as a forward deployed consultant, implementation consultant, solutions consultant, or technical project manager in enterprise software.
- Hands-on experience leading software implementation or managed services projects involving project management, CRM, service desk, or collaborative work management software.
- Fluency with generative and agentic AI tools and the ability to build intelligent workflows and agents.
- Understanding of AI reliability in production, including human review, output checking, and choosing deterministic automation when appropriate.
- Strong problem-solving skills involving computational thinking, systems design, and relational data structures.
- Business process design, consulting, customer-outcome framing, and business acumen.
- Working knowledge of Make and Zapier, with foundational GraphQL knowledge and MCP familiarity considered a plus.
- Strong customer-facing, presentation, written, and verbal communication skills, including the ability to explain technical topics to nontechnical audiences.
- Ability to learn new concepts, business models, and technologies across changing customers and industries.
- Strong project management, organizational, initiative, adaptability, empathy, and attention-to-detail skills.
- Willingness to travel up to 20% of the time.
- BA or BS degree preferred.
Benefits
- Hybrid work arrangement with three days per week in the Denver office.
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles.
- Learning and development opportunities through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons.
- Collaborative global culture with employee resource groups and workplace teams across multiple international offices.
Tech Stack
GraphQLMake
Categories
Forward Deployed
About monday.com
monday.com builds a customizable Work OS—SaaS tools for work management, project tracking, CRM, service, and marketing—that helps teams plan, collaborate, and automate workflows. The company sells subscriptions to businesses of all sizes and offers add-ons for CRM and dev work on the same platform. Founded in 2012 and headquartered in Tel Aviv, monday.com is a public company listed on NASDAQ.