15 hours ago
New York, NY, USAMid Level
Responsibilities
- Own customer onboarding from discovery through integration, configuration, testing, and go-live.
- Work with operators to map purchase-order-to-cash workflows and design platform configurations.
- Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
- Translate operational requirements into data models, configurations, and product capabilities.
- Share customer implementation insights with engineering to inform product improvements.
Requirements
- At least 3 years of experience in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
- Experience owning customer onboarding from discovery through deployment and go-live.
- Technical fluency with APIs, data models, SQL, integration debugging, and the ability to read and write code.
- Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
- Ability to map purchase-order-to-cash workflows and turn complex operational needs into clear technical solutions.
- Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
- Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.
Benefits
- Base salary range of $0 to $200,000 USD annually.
- Visa sponsorship is not available.
- On-site work in New York, United States.
Tech Stack
Categories
Forward Deployed