Value Acceleration Engineer MTS
Salesforce5 days ago
Bellevue, WA, USA +2 moreEntry Level / Mid Level
H1B sponsor
Base Salary
$117k - $194k/yr
Responsibilities
- Work with customer process owners and IT teams to select workflows, define success criteria, and secure required access and data.
- Lead hands-on customer sessions and explain product capabilities, limitations, and business value.
- Write custom JavaScript tools and debug failures across browser behavior, agent execution, application state, and backend services.
- Build tests covering business outcomes, exceptions, partial completion, and recovery.
- Launch and stabilize workflows, document monitoring and recovery procedures, and establish support ownership.
- Convert deployment lessons into reusable tools and tests and collaborate with core engineering on recurring product gaps.
- Travel approximately 40–60% for customer discovery, build sessions, and launches.
Requirements
- At least 2 years of relevant experience.
- Ability to write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
- Experience building working software and explaining implementation choices, testing, and debugging.
- Strong ability and interest in working directly with users and explaining technical issues clearly.
- Helpful experience includes Playwright, browser automation, browser extensions, RPA, enterprise integration, agent systems, tool execution, evaluations, failure recovery, SAP, Oracle, Workday, Salesforce, forward-deployed engineering, or customer-facing product development.
Benefits
- Approximately 40–60% travel, typically involving several days onsite at a time.
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Certain roles may be eligible for incentive compensation, equity, and additional benefits.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.