Intrinsic

Senior Customer Success Engineer, Robotics Software and Automation

Intrinsic
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3 months ago
Singapore, SingaporeSenior

Responsibilities

  • Partner with customers and internal teams to advance shared engagement goals.
  • Conceptualize industrial robotic automation solutions and define the path to production delivery.
  • Design, implement, test, and maintain software based on Intrinsic’s product.
  • Enable customers to apply Intrinsic’s product effectively and progress independently.
  • Own communication and alignment across technical and non-technical internal and external stakeholders.
  • Act as a bridge to the wider Intrinsic team to shape the product roadmap and address customer feedback.
  • Lead high-impact robotic automation initiatives and long-term lifecycle success across APAC.

Requirements

  • Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience.
  • Proven experience delivering modern industrial automation solutions into production and debugging issues in ambiguous environments.
  • Advanced end-to-end understanding of industrial automation systems and scalable customer solutions.
  • Professional proficiency with C++ and/or Python.
  • Professional fluency in English and willingness to frequently travel internationally across APAC.
  • Experience with industrial robot programming such as Fanuc, KUKA, UR, ABB, or Yaskawa is a differentiator.
  • Experience with PLC programming such as Beckhoff or Siemens, machine vision, industrial bus systems including EtherCAT, virtual commissioning, or simulation is a differentiator.
  • Experience with Kubernetes, gRPC, Protobuf, Bazel, real-time architectures, Angular, ROS 2, its major frameworks, or Gazebo is a differentiator.
  • Experience leading multidisciplinary project teams to deploy robotic systems is a differentiator.

Benefits

  • Frequent international travel to support customer engagements across the APAC region.
  • Equal opportunity workplace with accommodation support available.

Tech Stack

AngularBazelC++gRPCKubernetesPython

Categories

Forward DeployedRoboticsSolutions Engineering
Intrinsic

About Intrinsic

201-500 employees

Intrinsic builds AI-driven robotics software that helps manufacturers and automation developers program and deploy industrial robots more easily. Its platform emphasizes perception and pose estimation and includes Flowstate, a product for creating flexible automation workflows. Founded in 2021 and headquartered in Mountain View, California, Intrinsic operates as a Google-owned company and focuses on software tools, simulation, and developer-facing interfaces for industrial automation use cases.

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