2 months ago
Base Salary
$167k - $179k/yr
Responsibilities
- Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities from discovery through product demonstrations and close
- Translate customer pain points and service delivery workflows into practical solution designs and business value narratives
- Advise customers on solution architecture, integrations, administration, and deployment approaches
- Collaborate with Account Executives, Customer Success Managers, and Solutions Engineers on expansion opportunities
- Create repeatable demo assets, technical collateral, and feedback loops for the broader field organization
- Share customer objections and product gaps with Product, Product Marketing, and Sales leadership to inform roadmap and go-to-market strategy
Requirements
- Strong background in solutions consulting, sales engineering, or a similar customer-facing technical role
- Clear understanding of IT and service team personas
- Proven discovery and technical validation skills, including uncovering workflows, technical constraints, and decision criteria
- Ability to present product demonstrations, workshops, and whiteboard sessions to technical and executive audiences
- Ability to explain workflow design, data structures, integrations, and automation concepts clearly
- Curiosity about AI tools and emerging technologies and willingness to use them to improve productivity, collaboration, or decision-making
- Ability to thrive in an ambiguous, early-stage environment with evolving messaging, capabilities, and playbooks
- Familiarity with service management methodologies or ticketing, identity, and workflow automation systems is preferred
Benefits
- Fully remote in New York City or office-centric hybrid in New York City
- Hybrid schedule generally requires in-office work Monday, Tuesday, and Thursday, with Wednesday work-from-home options
- Mental health, wellness, and fitness benefits
- Career coaching and support
- Inclusive family-building benefits
- Long-term savings or retirement plans
- In-office culinary options
Categories
Solutions Engineering
About Asana
Asana is the work management platform for human + AI collaboration. We help organizations bring people, processes, and AI together to plan, track, and deliver work with clarity and speed. Powered by the Work Graph®, Asana gives teams the context and control they need to stay aligned, keep work moving, and scale impact. AI handles the busywork while humans stay in the loop to guide decisions and drive the business forward. More than 170,000 organizations — including Accenture, Amazon, Anthropic, Morningstar, and Suzuki — run their most critical work on Asana. For more information, visit www.asana.com.