Lead Software Engineer - Java/Python -L3/L4 Application Support
JPMorgan Chase2 months ago
Responsibilities
- Lead software design, development, technical troubleshooting, and critical technology solutions across multiple technical areas.
- Improve application and platform reliability and stability through data-driven analysis and proactive bottleneck resolution.
- Produce architecture and design artifacts and ensure software code meets design constraints.
- Analyze large, diverse datasets and create visualizations and reports to improve applications and systems.
- Develop and maintain Splunk dashboards, reports, and alerts.
- Apply agentic AI frameworks to incident detection, remediation, root-cause analysis, predictive alerting, self-healing infrastructure, runbook automation, and observability enrichment.
- Lead adoption of AI-assisted reliability workflows across software development and operational practices with appropriate traceability, resiliency, and security controls.
- Mentor engineers and lead technical initiatives across multiple teams.
Requirements
- Formal training or certification in software engineering concepts with proficient applied experience.
- Hands-on experience in system design, application development, testing, and operational stability.
- Proficiency in Java and/or Python.
- Knowledge of applications or infrastructure in large-scale on-premises and public-cloud environments, including Kubernetes and AWS.
- Experience with Geneos, Dynatrace, or Datadog monitoring tools.
- Experience with ServiceNow and Jira Service Desk or similar ticketing systems.
- Experience developing, debugging, and maintaining code and using database query languages in a large corporate environment.
- Knowledge of the software development life cycle, application resiliency, security, and software engineering practices.
- Experience leading or applying AI-assisted software development tools with validation for correctness, performance, and security.
- Preferred experience building reliability automation, automated remediation, self-healing patterns, runbook automation, observability improvements, and AI-assisted engineering governance.
- Preferred experience mentoring engineers and leading technical initiatives across multiple teams.
Benefits
- Competitive total rewards package with benefits determined by eligibility, including comprehensive health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash or forfeitable equity.
- JPMorgan Chase is an equal opportunity employer and provides reasonable accommodations.
Tech Stack
Categories
DevOpsSite Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.